Keuco Elegance Replacement Parts

If you are not happy with your purchase Perfect Makeup Mirrors is happy to accept your return.  Please see conditions, below.

Note:  Most makeup mirror returns are for a single reason: "Too Big". 
Dimensions for every product are given - consider carefully to avoid purchasing a mirror that's "too big".  Remember, mirrors close up and personal, are much larger than they might appear on the website.

Conditions:

• A return must be requested within 30 days of the date received.
• Returned products must be new, unused and in condition for resale in original intact packaging.  If repackaging is required a 10% fee ($20 minimum) will be charged.
  

• Exceptions:

  • Custom-made products such as mirrors from Miroir Brot, TV Mirrors, Smart Mirrrors, and Cristal&Bronze products, as well as others.  Custom made products are clearly indicated on the website.  Once production has begun for products in these categories, a refund can no longer be issued.
  • Hardwired mirrors that have been connected to electrical wiring.
  • Replacement parts.
  • Closeout  and "Open Box" products.

  Exceptions will of course be made for defective items or items damaged during shipping to you.
  
  RETURNS MUST BE AUTHORIZED:
  When you request a return, we will email to you, a FedEx or UPS return shipping label.   Take your carefully re-packaged product to a Staples, Office Max, Office Depot, Walgreens, UPS or FedEx Store, or any authorized drop point.  Insurance is included.  We will deduct our actual discounted net cost of return shipping from the amount that we refund to you. 

  Request a return HERE.  

If you choose NOT to use our return shipping label, please advise us at service@perfectmakeupmirrors.com to obtain a Return Authorization (RGA) number.
Returns sent collect or without our label will usually be refused but if a return is accepted without our label, a $20.00 processing fee will be charged.

From Canada:   Contact us at service@perfectmakeupmirrors.com to obtain a Return Authorization (RGA) number and return address.  Be certain the RGA number appears on the outside of the package.  Ship via FedEx or UPS prepaid.

RESTOCKING FEES:   Only one restocking fee is charged for a single product type:
      • Mirrors with magnifications of 15x or greater - $25.

FREE SHIPPING:   Free shipping applies to shipments within the 48 contiguous United States and the District of Columbia.

RETURN SHIPPING:   Our UPS cost of return shipping will be deducted from the amount refunded.  In the case of shipments direct from France, Germany, etc., shipping in both directions will be deducted from the amount refunded.